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Answers to frequently asked questions

What is the Contractor Referral Service?

The Contractor Referral Service (Enliance) helps you find dealers and contractors for your energy-related improvement projects.

This information-and-referral service for customers of Puget Sound Energy provides:

  • Suggestions for energy-related home improvements that can save you energy (and money!) every month.

  • Referrals to contractors and dealers you can trust.

It's easy. It's Puget Sound Energy's Contractor Referral Service.

How does the service work?
First, you determine which energy-related improvements you would like contractors to bid on (see our Suggestions for Improvement for your home or business).

Then, you complete the Contractor Referral Request Form for home or business owners.

Once we have your request, we'll determine which contractors are the most qualified for your project and provide each of you with the other's contact information.

These professionals will then contact you directly about the details of your project and provide you with free, no-obligation bids for the work.

What do you mean by "energy-related improvement projects"?
We encourage our customers to make improvements that save energy (and money!). For a complete list of the projects covered by this service, see our Suggestions for Improvement for your home or business).

How long will it take to get a bid?
Approximately 1 - 2 days after we process your request, the contractors we recommend should contact you and schedule an appointment to review your project. To view the status of your referrals, use the Home and Business Owners Login.

What if I'm not happy with the bids I receive?
You're under no obligation. You can choose not to use this service or you can request additional contractors and bids.

How will my personal information be used?
The personal information you provide for this service is strictly confidential and is never shared without your permission. Only the dealers and contractors we recommend for your project will call you.

I'm an independent contractor. How do I become certified for this service?
We only certify the best. To see if your skills and experience qualify you, complete and submit the online form.

How can I receive additional information?
For additional information, call our hotline at 1-800-562-1482 (within Washington State).

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